Date: 01 Aug 2025

Terms and Conditions

Terms of Use Effective date: 01-09-2025 Applies to: The official website and online portals of Mata Sundri College for Women, University of Delhi (collectively, “Website”), including student, faculty, staff, alumni, applicant, vendor, and public interfaces; mobile or desktop applications published by the College; and any integrated services owned or controlled by the College.

1.  Acceptance of Terms By accessing or using the Website or any College online service, you agree to be bound by these Terms of Use (“Terms”), the Privacy Policy, the Website Policies (including the Content Contribution, Moderation & Approval policy), and any service‑specific guidelines shown within particular portals (e.g., Learning Management System, Placement Portal, Research Repository). If you do not agree, do not use the Website.
2.   Eligibility & User Categories
   •   Students: Current or admitted students using academic, administrative, or co‑curricular services. 
   •  Faculty/Staff: Teaching and non‑teaching employees using institutional systems. 
   •  Applicants/Prospective Students: Individuals using admissions and query systems. 
   •  Alumni/Visitors: For alumni services and public information. 
   •  Vendors/Partners: Entities interfacing for procurement, internships, placements, research, or events. Where a portal requires login, you must be competent to contract under applicable Indian law. If you access on behalf of an organisation, you represent you have authority to bind that organisation.
3. Accounts, Authentication & Responsibilities
   •  You must provide accurate information and update it as needed. 
   • You are responsible for safeguarding credentials (passwords, OTPs, tokens) and for all activities under your account. 
   • Use only authorised devices and networks; avoid sharing accounts or using generic logins unless expressly allowed for labs/events. 
   • Immediately notify the College Helpdesk/IT Cell of any unauthorised use or suspected compromise. 
4. Lawful & Acceptable Use You agree not to: - Violate any applicable laws or University/College regulations. - Upload, post, store, or transmit content that is unlawful, defamatory, obscene, pornographic, harassing, hateful, discriminatory, invasive of privacy, or otherwise objectionable. - Infringe intellectual property, moral rights, publicity or privacy rights of others. - Attempt to probe, scan, test, or breach security, or to reverse engineer, decompile, or copy the Website/services except as permitted by law or licence. - Circumvent access controls, quotas, or usage limits; run bots or scrapers without written approval. - Introduce malware or disrupt service integrity; conduct spam, phishing, or fraudulent activities. - Impersonate any person or misrepresent affiliation. 
5.  Academic Integrity & Institutional Conduct Use of digital platforms is subject to the University/College code(s) of conduct. Plagiarism, contract cheating, impersonation in assessments, unauthorised sharing of restricted materials (question banks, answer keys, licensed content), or facilitation of such acts is prohibited and may lead to academic/disciplinary action. 
6.  Content Ownership & Licences 
    
   •  Your Content: You retain ownership of content you submit. You grant the College a non‑exclusive, royalty‑free licence to host, store, reproduce, and display such content solely to operate Website services and fulfil institutional purposes. 
   •  Institutional Content: Syllabi, notices, policies, reports, logos, marks, photographs, recordings, and learning materials are owned by the College/University or used under licence. Unless otherwise stated, they may not be copied, reproduced, or redistributed without written permission. 
   • Open Content: Certain materials may be released under open licences (e.g., Creative Commons). Where indicated, such licence terms govern. 
7.  Third‑Party Services & Links The Website may link to or embed third‑party services (payment gateways, forms, LMS, video platforms, placement portals). Use of such services may be subject to separate terms and privacy policies. The College is not responsible for third‑party content or availability.

•   Data Protection & Privacy

   • The College processes personal data for legitimate institutional purposes (admissions, academics, examinations, placements, alumni relations, security, statutory reporting), in accordance with applicable Indian law and the College Privacy Policy

   • Consent & Notices: For portals requiring consent, the College will present clear notices describing purpose, categories of personal data, retention, sharing, and your choices.

   • Your Choices & Rights: Subject to law, you may request access, correction, updating, or deletion of your data, withdraw consent (where processing is consent‑based), and raise grievances.

   • Data Sharing: Personal data may be shared with service providers, University of Delhi, statutory or regulatory authorities, and partners strictly on a need‑to‑know basis under appropriate safeguards. 

  • Children/Minors: Where minors access specific services (e.g., school outreach), consent mechanisms compliant with applicable law will be implemented. 

  9) Cookies & Similar Technologies We (and service providers) may use cookies, local storage, and similar technologies for authentication, session management, analytics, and service improvement. You can adjust browser settings; disabling cookies may limit functionality. 

  10) Security, Monitoring & Incident Reporting 

  • The College implements administrative, technical, and physical safeguards proportionate to risk, including access controls, encryption in transit where feasible, and regular patches. 

  • Certain systems maintain and retain logs for security and compliance. Users must not disable security features. 

  • Report security vulnerabilities to [support@mscw.ac.in] (see Responsible Disclosure below). Do not publicly disclose vulnerabilities without coordinated remediation.

   11) Responsible Disclosure (Coordinated Vulnerability Disclosure) 

  • If you discover a vulnerability, promptly email support@mscw.ac.in with sufficient details to reproduce the issue. 

  • Do not access data beyond what is necessary to demonstrate the vulnerability, exfiltrate data, or impair services. 

  • The College will acknowledge receipt, assess impact, and work toward remediation. Good‑faith research, conducted within these bounds, will not be the basis for disciplinary action; this does not immunise unlawful conduct.

   12) Notice‑and‑Takedown (IP/Content Grievances) If you believe content infringes your rights or violates law/policy, submit a written notice to the Grievance Officer (see §24) with: 

1.  Your name and contact details;
2.  Clear identification/URL of the disputed content; 
3.  Basis of claim with supporting documents (e.g., copyright ownership proof); 
4.  A statement of good‑faith belief and accuracy. The College may remove/disable access to disputed content pending review and notify the uploader where appropriate.

•  13) Examination & Assessment Systems 
• • Access to examination portals, proctoring tools, and evaluation systems is restricted. Users must comply with integrity protocols, device requirements, proctoring rules, and identity verification. 
• • Recording, sharing, or publishing exam content without permission is prohibited. 
• 14) Learning Materials & Licensed Content 
• • Access to e‑resources (journals, databases, ebooks) is subject to licence terms. Systematic downloading, sharing credentials, or text/data mining without licence is prohibited. 
• • Fair dealing exceptions under Indian copyright law may apply for research, private study, criticism, or review; users remain responsible for compliance. 
• 15) Placement, Internship & Career Services 
• • Data shared with recruiters (profiles, CVs, academic records) is used for placement purposes with your consent/legitimate interest. Misrepresentation in applications is prohibited and may attract disciplinary action and/or blacklisting from campus recruitment. 
• 16) Communications & Notifications By using the Website, you may receive transactional communications (OTP, alerts, service messages) and, where permitted, informational messages (circulars, workshops). You may opt‑out of non‑transactional communications where available. 
• 17) Payments & Refunds (If Applicable)
•  • Online fee payments are processed via approved gateways. The College does not store full card/bank credentials. 
• • In case of duplicate/failed transactions where amounts are debited, refund processing will follow published timelines upon verification.
•  18) Accessibility The College endeavours to make the Website accessible and to provide reasonable accommodations where practicable. Feedback can be sent to support@mscw.ac.in. 
• 19) Data Retention & Archival 
• • Academic and administrative records are retained in accordance with statutory requirements, University/College retention schedules, and audit needs. 
• • Where retention periods expire, data will be anonymised or securely deleted except where required for legal claims or compliance. 
• 20) Cross‑Border Data Transfers Where services or vendors process data outside India, appropriate contractual, technical, and organisational safeguards will be implemented. Using certain services may involve such transfers; portal‑specific notices will be provided where applicable. 21) Suspension & Termination The College may suspend, restrict, or terminate access (with or without notice) for violations of these Terms, institutional policies, legal requirements, or to protect users/systems. Access may also be withdrawn upon graduation/separation, subject to alumni privileges. 22) Disclaimers 
• • The Website is provided on an “as is” and “as available” basis. While reasonable efforts are made to ensure accuracy, no warranty is given regarding uninterrupted or error‑free operation, completeness, or suitability of content for any particular purpose. 
• • The College disclaims responsibility for third‑party services, networks, and devices used to access the Website. 
• 23) Limitation of Liability To the fullest extent permitted by law, the College, its management, governing bodies, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, goodwill, or business opportunities arising from your use of or inability to use the Website. 
• 24) Grievance Redressal & Contact 
• • Grievance Officer (IT/Website): Name, Designation, Email, Phone, Office Address. 
• • Data Protection / Privacy Contact: Name, Designation, Email. 
• • IT/Helpdesk: [helpdesk@mscw.ac.in]. The Grievance Officer is the designated point of contact for user complaints, takedown requests, and notices regarding unlawful content or rights violations. 
• 25) Governing Law & Jurisdiction These Terms are governed by the laws of India. Courts at Delhi/New Delhi shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the Website. 
• 26) Changes to Terms The College may revise these Terms from time to time. Material changes will be notified via the Website/portal notice boards or email. Continued use after changes indicates acceptance.  Website Policies (Integral to Terms) A) Content Contribution, Moderation & Approval (CMAP) • Contributors: Departments, centres, cells/committees, offices (e.g., Admissions, Examination, Library), and authorised individuals. 
• • Approvers: Designated Content Approver(s) per unit; Web Administrator for final publication. 
• • Workflow: Draft → Unit Review → Approver Clearance → Web Admin Publication (with date/time stamp & version). 
• • Publication Standards: Accuracy, official tone, accessibility formatting, alt text for images, citation of sources, and avoidance of personal data unless necessary. 
• • Takedown/Correction: Requests processed via Grievance Officer; urgent corrections may be executed by Web Admin with post‑facto intimation to the unit. B) Official Announcements & Archiving 
• • All notices carry issuer name, designation, date, and reference number. 
• • Withdrawn/revised notices must indicate prior version and change summary. 
• • Archive maintained with tamper‑evident timestamps and retention schedule. C) User‑Generated Content (UGC) 
• • Where forums, forms, comments, or uploads are enabled, UGC is moderated for legal compliance, safety, and institutional decorum. 
• • Prohibited UGC includes hate speech, harassment, impersonation, obscene content, incitement to violence, unlawful assembly, or exam malpractice. D) Identity & Branding 
• • Use of the College name, crest, and logos must follow the Branding & Visual Identity Guidelines. No unauthorised merchandising or endorsements. E) Prohibited Technical Uses 
• • Automated scraping, bulk downloading, mirror sites, unauthorised APIs, or bandwidth abuse. • Attacks including SQL injection, XSS, CSRF, SSRF, privilege escalation, credential stuffing, or denial of service. Portal‑Specific Terms (Additive) 
• 1) Student Information System (SIS) • Data shown (attendance, IA marks, results) is provisional unless expressly marked final; official records are those issued by the Examination Branch/University. • Students must keep contact information current for OTP/2FA and emergency notices. 
• 2) Learning Management System (LMS) 
• • Enrolment auto‑provisions from SIS; access limited to registered courses and duration of study. 
• • Recording of online sessions requires faculty consent and platform notice; unauthorised redistribution is prohibited. 
• 3) Email & Collaboration Suite 
• • Institutional email is for academic/official use; adhere to acceptable use, retention, and mailbox size policies. 
• • Do not send bulk emails without approval; use official lists and templates. 
• 4) Research Repository & Data Management 
• • Depositors warrant rights to deposit and share; embargoes and licences are set at deposit time. 
• • Human subject research data must be de‑identified as per ethics approvals. 5) Placement & Internship Portal 
• • Only accurate profiles/CVs; misrepresentation may lead to sanctions including debarment. 
• • Recruiter access is role‑based and logged; unauthorised data harvesting is prohibited. 
• 6) Payments Portal 
• • Ensure accurate parameters (roll number, programme, term). Payment receipts must be stored by users; disputes raised within published timelines.  Data Governance & Compliance 
• 1) Roles & Responsibilities 
• • Data Fiduciary: The College, for personal data it determines purposes and means for processing. 
• • Data Processors: Vendors/partners under written contracts with confidentiality, security, and sub‑processor controls. 
• • Records of Processing: Maintained by the Data Protection/Privacy Contact. 
• 2) Security Controls (Illustrative) 
• • Access control (least privilege, role‑based), strong passwords/2FA. 
• • HTTPS/TLS for portals; regular vulnerability management. 
• • Data minimisation in forms; input validation; audit logging. 
• • Periodic backups with restore testing; encrypted at rest where feasible. 
• 3) Logging & Incident Response Security and access logs retained for compliance and threat detection. 
• • Report incidents immediately to the IT Cell/Grievance Officer; high‑risk breaches may be notified to authorities and affected users as per law/policy. 4) Record Retention (Illustrative Schedule) 
• • Admissions: Application data retained up to 1 academic cycle + legal/audit needs. 
• • Examinations: Answer scripts & evaluative records per University/Statutory rules. 
• • Financial: Per tax/audit requirements. 
• • Web Logs: Retention per security policy and legal directions. Intellectual Property & Copyright 
• • Copyright: All rights reserved unless a page/asset specifies a different licence. 
• • Permitted Use: You may view, download, or print content for personal, academic, non‑commercial use with attribution; you may not modify or commercialise without permission. 
• • Takedown: See §12 for the process to report infringement.  Enforcement Violations may result in content removal, account suspension, network blocking, disciplinary proceedings, or legal action. The College may cooperate with University/Delhi Police/other authorities as required by law.  Miscellaneous 
• • Severability: If any provision is unenforceable, remaining provisions remain in force. 
• • No Waiver: Failure to enforce is not a waiver. 
• • Assignment: You may not assign/transfer rights without written consent.  Annexure A: Model Consent Language (Illustrative) By proceeding, you consent to the collection and processing of your personal data for [purpose], including your name, contact details, identifiers, academic and transactional data. You may withdraw consent at any time by writing to [email], which will not affect prior lawful processing. For more details, see the Privacy Policy. Annexure B: Notice‑and‑Takedown Template 
• • Your name/organisation & contact details 
• • URL(s) of content complained of 
• • Nature of infringement/violation with evidence 
• • Declaration that information provided is accurate and made in good faith 
• • Signature & date Annexure C: Responsible Disclosure Safe‑Harbour (Good‑Faith) 
• • Engage only with your own account/test data. 
• • Avoid privacy violations, destruction of data, or service disruption. 
• • Give the College a reasonable time to fix before public disclosure. Annexure D: Quick Acceptable Use Checklist 
• • Use your own credentials; enable 2FA. 
• • Do not share restricted materials externally. 
• • Report suspicious emails/links. 
• • Respect licences and copyrights. 
• • Keep devices updated; use antivirus.  Contact - Webmaster: webmaster@mscw.ac.in - IT Helpdesk: helpdesk@mscw.ac.in - Grievance Officer: Name, designation, email, phone - Postal Address: Full address © 2025 Mata Sundri College for Women, University of Delhi. All rights reserved.